Shipping policy
Where do you ship?
Currently, we ship nationwide in the Republic of Ireland, and we also ship to the UK.
Do you charge for shipping?
We charge a flat rate fee of €6.00 for packaging and secure shipping in Ireland – we want your Coops Cocktails to arrive in one piece! We also offer free shipping on orders over €100.
How long will it take to get my order?
Nationwide: It can take between 2–5 working days to receive your standard order.
Process: We aim to dispatch standard orders within 48 hours (2 working days), and shipping usually takes 2–5 working days. You will receive a confirmation email when your order is shipped. Please check your spam folder if you don’t see this!
If you have received a notification that your order has been shipped, and it hasn’t arrived after 5 working days, let us know at hello@coopscockails.ie and we will track your delivery. Please note that once your order is dispatched, we rely on third party carriers, and we cannot 100% guarantee shipping times, especially during busy periods.
Can I get same day delivery?
We are unable to offer same day delivery currently.
What shipping carriers do you use?
We use DPD for secure nationwide delivery and we use Parcel Force for UK delivery.
Why haven’t I received a confirmation email?
Check your spam/promotions folder if you haven’t received confirmation of your order.
Do you take back empty bottles?
We don’t currently take back empty bottles so please recycle your bottles with your other glass.
I’ve ordered as a gift and don’t want to include the price, is that ok?
We send a packing slip with orders, but don’t worry – we don’t include prices on this in case cocktails are being sent as gifts.